Summary
Learn how auto alerts now appear in the Notification Centre, giving you more control over how you receive important updates without relying only on email.
This article covers:
- About auto alerts in the Notification Centre
- How auto alert delivery works
- View auto alerts in the Notification Centre
- Manage notification preferences for auto alerts
- Unsubscribe from an Auto Alert Email
About auto alerts in the Notification Centre
Auto alerts notify users when specific actions or changes occur in Box+Dice, such as updates to buyers, properties, or transactions.
Auto alerts now appear in the Notification Centre, making them visible inside Box+Dice rather than being delivered only by email or SMS. This provides in‑app visibility into important updates, even for users who do not manage alerts themselves.
This helps reduce inbox clutter, minimise missed alerts, and give recipients more flexibility in how they stay informed, without affecting how an Admin configures the auto alert.
How auto alert delivery works
Delivery options are available depending on how the auto alert is configured and your role permissions.
Auto alerts can be delivered using one or more of the following options:
- Notification + email
- Notification + SMS
- In‑app notification only
When an auto alert is triggered, it appears in the Notification Centre based on the selected delivery option.
View auto alerts in the Notification Centre
The Notification Centre displays auto alerts alongside other notifications, such as reminders and system messages.
To view auto alerts:
- Select the bell icon in the left‑hand navigation
- Select Alerts
- Review alerts listed under Alerts
- Select an alert to view more details
Auto alerts remain accessible in the Notification Centre even if email delivery is turned off.
Manage notification preferences for auto alerts
Some notification preferences can be adjusted directly from the Notification Centre.
To review notification preferences:
- Open the Notification Centre
- Select the settings icon
- Review available delivery options under Auto alert and other notification types
- Select Save to apply changes
Unsubscribe from an Auto Alert Email
If you receive an auto alert email that you no longer wish to receive, you can unsubscribe directly from the email without affecting the underlying auto alert configuration.
To unsubscribe from an auto alert email:
- Open the auto alert email
- Select the Unsubscribe link included in the email
- Confirm your choice by selecting Yes, unsubscribe me
.
Once confirmed:
- Email delivery for that specific auto-alert has been stopped for your user account.
- The auto alert remains and will continue to appear as an in-app notification in Box+Dice.
- Other auto alerts and notification emails are not affected.
View unsubscribed auto alerts
To review unsubscribed auto alerts:
- Select the bell icon in the left-hand navigation
- Select the settings icon
- Locate the auto alert in the notification preferences list
Unsubscribed auto alerts display an Unsubscribed status along with the date the email delivery was stopped.
If the auto alert has been given a name by the administrator, the alert name will appear next to the unsubscribe status, making it easier to identify which alert has been disabled.
Resubscribe to an auto alert
If you want to start receiving email notifications again:
- Open the Notification Centre
- Select the settings icon
- Locate the unsubscribed auto alert
- Select Resubscribe
- Click Save
Email delivery will resume for that specific auto alert.