Summary
Learn how to reactivate an inactive staff member in Box+Dice. You can locate inactive profiles, update staff details if required, and restore access by changing the staff member's active status.
Staff profiles can be reactivated if they were accidentally deactivated or if a former staff member returns and requires access again. Reactivating a profile restores the staff member's active status while retaining their existing staff record.
To reactivate an inactive staff member
- Go to: More > Staff
- Tick the Inactive filter
- Search for the staff member you want to reactivate
- Open the staff member's profile
- Click Edit
- Update any staff details if required
- Select the Login tab
- Change the Active Status dropdown to Active
- Click Save
This will update their profile status to Active, allowing the account to be used again.