Summary
Learn how to view listing record logs to identify when a listing was created, cancelled, or had an activity deleted.
This article covers:
Access listing record logs
Record logs provide a history of activity performed against a listing, including when it was created and cancelled. You can also use System Logs to investigate activities that were deleted from a listing.
To access a listing's record logs:
- Go to: Sales > Listings
- Open the listing
- Click the ellipsis in the top-right corner
- Select Record Logs
This will open the System Logs relating to the listing.
Find creation and cancellation details
To find creation and cancellation details:
- Use the Text Search field and search for cancelled
The search results will show when the listing was created and who cancelled it.
Find a deleted activity
If an activity has been deleted from the listing, use the System Logs filters to find the deletion record.
To find the deleted activity:
- Under Action, select Delete
- Under Field Name, search for link and select Relationship > link_fk
- Under Old Value, enter the Listing ID
The results will show the deleted activity associated with the listing, including who deleted it and when.