Summary
Learn how the number of active users in your system affects your billing, and how managing user access helps you stay within your subscription limits.
This article covers:
About your users total
As a client, you have full control over the number of active users in your system. This means you can manage how many users have access at any given time and ensure your account reflects your current team structure.
By maintaining accurate user records, you can avoid retaining access for users who have left the business and ensure your system remains up to date.
Understand billing impact
If you are on a Per User or Office subscription, the number of active users in your system may affect your billing.
- Active users are included in your billing calculations
- Inactive users are removed from billing and no longer have system access
- Managing user status helps prevent charges for users who no longer require access
Manage users and access
The following articles provide guidance on managing users within your system:
- Learn how to add a staff member
- Learn how to edit a staff member's details
- Learn how to archive or delete a staff member
- Learn how to reactivate an inactive staff member
For further assistance:
- Email finance.boxdiceaccounts@mrisoftware.com for billing enquiries
- Contact the support team for technical assistance with adding or removing users