Summary
Learn how Box+Dice invoices are generated, when they are issued and due, and how direct debits are processed. Understanding the invoicing cycle helps you manage payments and address any billing queries in time.
This article covers:
About invoicing cycle and details
The Box+Dice invoicing cycle is designed to provide a consistent monthly billing process. Each invoice outlines the billing period, payment due date, and any applicable charges.
Understanding how invoices are generated and processed ensures you can track billing accurately and avoid unexpected delays or issues.
Invoices are generated on the 1st of each month.
- Invoices are typically sent on the same day
- If the 1st falls on a weekend or public holiday, delivery may be delayed by a few days
- The invoice date will always reflect the 1st of the month
- The invoice reference indicates the month being billed
Review payment terms
Invoices are due within 21 days from the invoice date.
- Direct debits are processed within 3–5 days after the due date
- Ensure sufficient funds are available in your account during this period
Delays in invoice delivery due to weekends or public holidays do not change the invoice date or payment terms.
Manage billing queries
If you have any questions or concerns about charges on your invoice, it is important to raise them promptly.
- Email finance.boxdiceaccounts@mrisoftware.com
- Provide details of your query
- Submit your request before the 13th of the month
Submitting queries before the 13th allows time for any required amendments to be reviewed before the direct debit process begins.
What's next?
Learn how to contact the Box+Dice Accounts team regarding your subscription and understand who is authorised to request information.