Summary
Learn how to contact the Box+Dice Accounts team regarding your subscription and understand who is authorised to request information due to privacy requirements.
This article covers:
About subscription queries
Subscription-related questions are managed directly by the Box+Dice Accounts team to ensure accurate and secure handling of billing and account information.
This process ensures all enquiries are reviewed by the appropriate department and handled in line with privacy requirements.
Contact the accounts team
The most reliable way to have questions answered about your subscription is to contact the accounts team directly.
- Email finance.boxdiceaccounts@mrisoftware.com
- Include details of your enquiry to assist with a prompt response
When submitting a subscription enquiry, you must be authorised to receive account information.
- The person who receives invoices, or
- The Officer in Effective Control