Summary
Learn how to resolve the "Can't verify CSRF token authenticity" error when logging into Box + Dice.
This article covers:
About the CSRF token error
When logging into Box + Dice, you may encounter the error message:
The issue arises when the CSRF (Cross-Site Request Forgery) token, which is used to ensure secure sessions, becomes invalid. This typically occurs after a system update, such as a version release or patch, while you are still logged into the system. The session’s token becomes invalid because the system tries to continue where it left off, but the CSRF token has expired or is mismatched due to the update.
Resolve the CSRF token error
To resolve this error:
- Click the Refresh Button in your browser or Press F5 on your keyboard
- Wait for the page to reload
This will refresh your session and revalidate the CSRF token, allowing you to proceed without issues. Once the page reloads, your session should be secure, and the error will no longer appear.