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Understand and view consultant or staff reports

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Summary

Learn how to run and interpret Consultant and Staff Reports to review consultant activity, performance trends, and office alignment using required filters.

This article covers:


Overview

Consultant and Staff Reports provide insight into consultant activity, productivity, and performance. These reports are typically used by sales managers to review recent consultant activity and assess engagement over short time periods, such as the previous month.


Consultant Activity Report

The Consultant Activity Report replaces the legacy consultant activity report and is now the recommended way to review consultant productivity. It provides a list of database activity and totals according to the Filters you have selected.

This report combines:

  • Snapshot metrics (as at the report generation date), and
  • Date‑range metrics (based on selected filters)
What this report may include:
  • Total contacts linked to a consultant
  • Contacts not contacted in the last 12 months
  • Appraisal and activity ownership
  • Phone and task‑based activity within a selected date range
  • Cancelled appraisals
  • Financial contribution and split information

To run a consultant activity report:

  • Go to: Reports
  • Select Consultant Activity Report
  • Click Continue To Add Filters
  • Set a Date range
  • Select at least one consultant
  • Click View Report

The report will generate with results reflecting the filters added.


Consultants Report

The Consultants Report provides a list of all consultants in your CRM and shows which office they belong to.

To view consultants report:

  • Go to: Reports
  • Select Consultant Report
  • Click View Report

This report does not include activity or performance metrics and does not require filters.


Consultants With Filters Report

The Consultants With Filters Report shows the same consultant and office information but allows results to be filtered based on selected criteria.

This is useful when reviewing consultants across specific offices or business segments.

To view consultants with filters report:

  • Go to: Reports
  • Select Consultant With Filters Report
  • Click Continue To Add Filters
  • Enter relevant filters
  • Click View Report