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Manage QR code check-ins and contact tracing report

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Summary

Learn how to use QR codes to register attendees at property inspections and track them through the contact tracer report for compliance purposes.

This article covers:

About QR code

The QR Code feature allows you to generate a unique QR code for a listing. This QR code can be used during property inspections to enable attendees to register their attendance electronically.

This process helps streamline attendee check-ins, automatically capture buyer information, and maintain accurate attendance records for compliance purposes.

Access the QR code

The QR code can be generated from within a listing using the Buyer Leads section.

  • Navigate to a Listing > Buyer Leads > Reports
  • Click Listing QR Code to download the QR code

The downloaded QR code can be printed and used at inspections.

How QR code check-in works

When an attendee scans the QR code, they are directed to a landing page where they can enter their details and register for the inspection.

  • First name
  • Last name
  • Mobile number
  • Email address

Once submitted, the system will:

  • Display a confirmation (thank you) page for verification before entry
  • Check if the attendee already exists as a contact
  • Create a new contact if no existing match is found
  • Add the contact as a Buyer Lead to the listing
  • Check them into an existing inspection or create a private inspection if none exists
  • Add the contact to the Contact Tracer report
  • Send an automatic SMS confirmation (if enabled)

To enable automatic SMS notifications:

  • Go to: Automations > Check-in SMS > Office 
  • Toggle on AUTOMATICALLY SEND MESSAGE WHEN BUYER REGISTERED VIA QR CODE

Contact tracer report

The Contact Tracer report is available from the same 'Buyer Leads' > 'Reports' menu within the listing.

To generate contact tracer report:

  • Navigate to a Listing > Buyer Leads > Reports
  • Click Contact Tracer

This report provides a record of all attendees who have registered via the QR code and can be supplied to authorities if required for compliance with government regulations and Covid-safe plans.

Notes:

Staff attending an inspection should also register using the QR code. If they use their Box+Dice staff email address, they will be included in the Contact Tracer report without creating a duplicate contact record.

If an attendee registers with matching first name, last name, and either email or mobile number, a new contact will not be created. If the submitted contact details differ, the existing record will not be updated, but a note will be added to the contact timeline.

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