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Manage adjustments to staff commission

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Summary

Learn how to add or remove adjustments to a staff member’s commission.

This article covers:

About staff commission adjustments

Adjustments allow you to add or deduct specific amounts from a staff member’s payroll. These can be entered as positive or negative values and may also be set as recurring monthly adjustments. 

Add an adjustment

To add adjustments to a staff member’s commission:

  • Go to: More > Staff
  • Select the staff member record
  • Click Commissions
  • Enter your filters as required
  • Click Manage adjustments
  • Select Add a new adjustment
  • Complete the fields with either a positive or negative amount
  • Ensure the date is within the commission statement period
  • (Optional) Tick the checkbox to set the adjustment as Recurring

This will apply the adjustment on the same day of each month.

Note: Avoid selecting the 29th, 30th, or 31st, as this may cause the adjustment to skip some months.
  • Click Save changes 

Remove an adjustment

To delete an existing adjustment:

  • Go to: Other > Staff
  • Select the staff member record
  • Click Commissions
  • Enter your filters as required
  • Click Manage adjustments 
  • Click the adjustment you want to remove
  • Click the trash can icon 
  • Click Save changes 
Note: Adjustments from a period that has already been rolled over cannot be edited or deleted. To make changes, you must first unrollover the relevant period.

What’s next?

Learn how to manage staff commissions. 

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