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Manage contact relationships

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Summary

Learn how to manage contact relationships by linking multiple contacts and setting up default addresses for shared records. 

This article covers:


About contact relationships

Contact relationships let you link multiple contacts, making it easier to manage related parties such as family members, business partners, or shared property owners.


Add a contact relationship

To create a relationship between two contacts:

  • Go to: Contacts in the sidebar
  • Navigate to the contact you want to start the relationship from

  • Click the + icon next to Relationships
  • Use the search field to find the other party by name, phone, or email

  • Use the dropdown list to define how the contacts are related (e.g., spouse, business partner)
  • Decide which contact’s address will be used as the default for this relationship
Note: Default address selection affects mailing and reporting functions.

  • Click Create to save the relationship.

If you need to link more than two contacts:

  • Repeat the steps above for each additional contact
  • Each relationship is created individually
Tip: Linking contacts helps maintain accurate records for shared addresses and communication.

What’s next?

Relationship types are predefined in Box+Dice. If you need custom types, contact your system administrator.