How can we help? How can we help?

Understand and set up Android Caller ID

Jemalyn Taberdo Jemalyn Taberdo

Summary

Learn how to enable and configure caller ID features on your Android device, including incoming caller information and outgoing contact details.

This article covers:


About caller ID on Android

The caller ID feature in the Box+Dice mobile app allows you to view client information during incoming calls and display your details when making outbound calls. This helps ensure you always know who is calling and keeps your contact information visible to clients.

By enabling caller ID, you can improve communication efficiency and maintain accurate contact visibility across your device.


Enable caller ID features

To enable caller ID for android:

  • In the app, navigate to Settings
  • Select B+D Caller ID

Once you access the caller ID settings, enable the following toggles:

  • Incoming Caller ID - Displays caller information for incoming calls
  • Outgoing Contact Info - Shows your details when making outbound calls

Each toggle will prompt a permission request. 

  • Select OK to allow access and continue
  • After enabling both toggles, tap Sync now
  • Wait for the app to complete the contact sync

This ensures your contact information is up to date and displayed correctly for both incoming and outgoing calls.

Articles in this section