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Update or reinstate a settled listing

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Summary

Learn how to update a settled listing by reinstating it, making changes, and then resettling the property and understand how reinstating works and when to use it.

This article covers:


About settled listings

Once a listing is marked as Settled, its details can no longer be edited. This ensures the accuracy and integrity of finalised sales records.

If changes are required, the listing must be reinstated, updated, and then settled again while preserving the original sales data.

Listings should not be left in an unsettled state after changes are made, as this can impact reporting, contract tracking, and overall data accuracy.

Reinstating a listing is intended as a temporary action to allow updates, after which the listing should be returned to a Settled status.

Note: Reinstating a listing allows edits without losing existing sales information when the correct option is selected.

Update or reinstate a settled listing

To make changes to a settled listing:

  • Note down the settlement date
  • Click Reinstate in the blue status box
  • Select Keep all to retain all sales data, then click Reinstate
  • Make the required changes to the listing (e.g., add the buyers to the buyer register)
  • Click Settle status box
  • Re-enter the settlement date
  • Click Save
Tip: Always confirm the settlement date before reinstating to ensure it is accurately restored when resettling the listing.

Once saved, the listing will update to a status reflecting the updated information.