Send emails from the Agent App

Summary

Learn how to send emails directly from the Agent App to buyers linked to a listing, and send attachments such as brochures or contracts, if required.

This article covers:

• How it works
• Send emails to buyers using the buyer register
• Send emails directly from the listing screen

How it works

Sending emails from the Agent App allows you to communicate with buyers while on the go, without needing to return to the desktop application. You can email individual buyers or multiple buyers linked to a listing.

If required, documents such as brochures or contracts can be attached to the email, provided they have already been uploaded and enabled on the desktop application to ensure they are available in the Agent App.

Send emails to buyers using the buyer register

You can also send an email directly from the listing screen when contacting a single buyer or sending a quick message. From here, you can optionally include an attachment, such as a brochure or contract.

• Open the Agent App
• Navigate to the relevant listing
• Tap the buyer register (traffic light dots)
• Apply filters if required
• Tap Select
• Choose the buyers you want to email

• Tap Email
• Enter your message
• Add the required attachment, then click Send

Send emails directly from the listing screen

Attachments such as brochures or contracts can only be added if they have been uploaded on the desktop application and marked as Available in agent app. 

• Open the Agent App
• Navigate to the relevant listing
• Scroll to the bottom of the listing screen
• Select the document you want to send

• Tap Send by email
• Search for the Contact
• Type your email subject
• Tap Send