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Log in to a different office/url subdomain on the Agent App

MRI Box and Dice MRI Box and Dice

Summary

Learn how to log in to different offices using the same email address in the Agent App when your company uses multiple URL subdomains.

This article covers:


How it works

Some organisations use separate URL subdomains for each office, with each subdomain connecting to a different CRM database. The Agent App supports this setup by allowing a single email address to access multiple offices.

If your email address is linked to more than one office URL, the Agent App displays a selection screen after you enter your email address.

This screen lists all available office subdomains associated with your login so you can choose which CRM to access.

For example: Agent A has access to the office X in xxx.boxdice.com.au and also has a login for office Y in yyy.boxdice.com.au and office Z in zzz.boxdice.com.au.


Log in to a different office

To log in to a different office using the Agent App:

  • Open the Agent App
  • Enter the email address associated with your Okta login
  • Select the office or URL you want to access

You will be redirected to OKTA to enter your password and access the database.

Note: This does not currently work with Microsoft Single Sign-On.