Manage listings in the Agent App

Summary

Learn how to expand listing visibility in the Agent App by updating your listing and status filters.

This article covers:

• About listings in the Agent App
• Why a listing may not appear
• Change filters to view more listings 

About listings in the Agent App

Listings in the Agent App give agents mobile access to properties stored in the Box+Dice database. These listings reflect current data from the web application and are controlled by listing roles, office permissions, and applied filters.

You can view different types of listings in the Agent App depending on your selected filters and access level.

The app can display:

• Current listings in your database
• Sold listings
• Appraisals 

Why a listing may not appear

If you cannot see a specific listing or property, it is usually related to listing roles or active filters.

Check the following:

• Your listing filter selection
• Your role on the listing
• Your office or office group permissions

When the filter is set to ‘My properties’ the listing will appear only if you are assigned as one of the following:

• Listing consultant 1
• Listing consultant 2
• Advertising consultant 1
• Advertising consultant 2

Change filters to view more listings

By default, the Agent App filters results to show only your listings. You can adjust these filters to view additional listings within your company.

To update your listing filters:

• Tap the Filter icon

• Tap List by and choose how listings are sorted: 
  • Inspection
  • Distance
  • Last viewed

• Tap My properties and change the view to: 
  • Properties in my office, or
  • Properties in my office group
• Under Status, select any combination of: 
  • Appraisals
  • Listings
  • Sold listings

• Adjust additional filter options if needed
• Tap Apply filters to refresh your results