Summary
Learn how to filter your Contacts list by email availability and refine results with additional criteria like Category or Activity.
Filtering by email status helps you quickly identify contacts with or without email addresses, ideal for marketing compliance or data cleanup.
To filter by email status:
- Click Contacts in the sidebar
- If filters are already applied, click Reset to clear them
- Click + Add Filter Item
- Under Select Filter, choose Email
- Under Select Condition, select:
- is known (contacts with an email address)
- is unknown (contacts without an email address)
- (Optional) Add other filters, such as Category or Activity, to refine your results further
- Click Apply to view the filtered list
Tip: To find inactive contacts missing email details combine 'Email = is unknown' in the filter with 'Last Recorded Contact > 12 months' as a condition.
Articles in this section
- Add a new contact
- Delete a contact’s residential address
- Export filter results for contacts and properties
- Filter contacts by email status
- Filter contacts by activity type and subfilters
- Filter contacts by last recorded contact date
- Filter contacts by matching criteria update date
- Filter criteria reference for contact filters
- Manage contact boards
- Manage orphaned contacts using saved filters