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Understand buyer interest levels

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Summary

Learn how buyer interest levels function in Box+Dice, how to add or update them on listings via the web, and how these levels enhance vendor reporting to sharpen your follow-up.

This article covers:


About buyer interest level

Buyer interest level records a contact’s interest in a specific listing and sits alongside the listing–contact relationship in Box+Dice’s CRM. This information powers buyer management, filtering, and vendor reporting.

Interest Level values
  • In - Buyer is interested in the property
  • Maybe - Buyer is undecided about the property
  • Out - Buyer is not interested in the property
  • Closed (automatic) - Applied to buyers registered against a listing when that listing is Sold or Withdrawn; the buyer register is closed, and the property is no longer available
Note: IN/MAYBE/OUT are set manually by agents. CLOSED is system‑applied when the listing status changes to Sold/Withdrawn.

Add or update interest level

Box+Dice centralises listing details, buyer matching, and reporting. Interest Level is part of the buyer leads workflow.

To edit interest level:

  • Go to: Sales > Listings
  • Search for the property and open the listing record
  • Click the Buyer Leads tab

  • Click a buyer’s name
  • Set Interest Level to InMaybe, or Out
  • The value appears in buyer lead lists and feeds vendor reports
Note: In most configurations, Interest level is set to Maybe by default when a buyer is added. Agents should update to In or Out if/when known. 

Automatic CLOSED Interest Level

When a listing is sold or withdrawn, Box+Dice closes the buyer register for that listing. Buyers registered against it show 'CLOSED' (cannot purchase that property). Use this state later to re‑engage prospects for similar listings.


What’s next?

Learn how to manage buyer leads effortlessly, match criteria, and generate both simple and advanced vendor reports using Box+Dice’s comprehensive buyer management features with video tutorials available in the Training Academy.