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Add or update listing consultants on your website

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Summary

Learn how to manage which consultants appear on your website and portals by updating the Listing Information and sending changes through the portal uploader.

This article covers:

Overview

Manage which listing consultants appear on your Grab website and connected property portals by updating the advertising consultant settings on each listing. These settings control who is displayed publicly and ensure your listings show the correct agent details.

Edit consultant for a listing

To edit listing’s advertising consultant:

  • Go to: Properties > Listings
  • Search and select the listing you want to update
  • Click the pencil icon beside Sales Listing or the Listing Information

  • Scroll to Consultants & Office
  • Select the consultants from the Advertising Consultants drop‑down

  • Click Save
Tip: Select both a primary and secondary consultant if you want more than one agent shown on portals.

Update the listing on property portals

Once the consultant selections are saved, resend the listing to ensure all portals receive the updated details.

To re-push listing:

  • In the Sales Listing screen scroll down to Portal Uploader
  • Click Manage Portals

  • Click Upload All to re‑push the listing to all connected portals

Your GRAB website updates automatically. Once you save your changes, refresh the web page and the new consultant information will appear on the site immediately.

Note: If the wrong consultant is displaying on your GRAB website or another portal, check the consultants assigned to the listing and ensure Advertising Consultant 1, 2, and 3 are in the correct order.

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