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9.9 Release Notes

MRI Box and Dice MRI Box and Dice

Version 9.9 of the Box and Dice web app has been released to clients. 

You can check your version below the 'Help Centre' icon in the bottom left corner of your Box and Dice System.

 

 

Things We've Made

Early Access: Be the First to Try New Features

Built for: Everyone

We're excited to introduce Early Access, a new area within Box and Dice where you can discover and enable upcoming features before they are released to all users.

Early Access gives you the opportunity to explore new functionality, gain the benefits of new features sooner, and play an active role in shaping the future of Box and Dice. Features included in this program may not be fully developed and can be considered beta releases, meaning we're actively refining them based on real-world usage and feedback.

By enabling Early Access features, you can help us improve them by sharing what you love, what could be better, and any suggestions you may have. As features mature and feedback is incorporated, they will typically move from Early Access into general availability for all customers.

Try what's next, provide your feedback, and help us build a better Box and Dice experience for everyone.

Why use Early Access?

  • Get access to new features before general release.
  • Influence product development with your feedback.
  • Help us identify improvements and enhancements.
  • Stay ahead with the latest Box and Dice innovations.

Early Access features can be found in the left hand menu:

 

Next Best Call: Prioritise the Right Contacts

Built for: Agents, 
Early Access

Our first Early Access feature. We're introducing Next Best Call, a new way to help you identify which Contacts may be worth contacting next.

Next Best Call automatically analyses activity recorded in Box and Dice, such as inspections attended, property interest, recent interactions, and outstanding actions related to tasks and appraisals. It then assigns a score to each Contact and creates a prioritised list, helping you focus on the people most likely to need your attention.

Next Best Call uses your Vendor Pipeline categories as an important qualifying factor when determining who to contact next. Contacts in Vendor/Pipeline A categories receive the highest weighting, followed by Vendor/Pipeline B and then Vendor/Pipeline C.

Instead of manually reviewing your database or keeping track of every interaction, Next Best Call helps surface valuable follow-up opportunities so you can spend less time planning and more time having meaningful conversations with your contacts.

Once enabled, on the Contact Search screen you will see the 'Next Best Call' view.


 

Ask Agora AI Assistant: Get More Done with Simple Conversations

Built for: Agents, 
Early Access

Introducing our new "Ask Agora AI Assistant", your personal AI-powered assistant within Box and Dice.

Using simple, natural language, you can ask Agora to perform everyday CRM tasks for you, such as creating Contacts, setting Tasks and Appointments as well as updating Property and Listing records. Instead of navigating through multiple screens, simply tell Agora what you'd like to do and let it handle the work. 
For example, you could ask:

  • “Show my appointments for tomorrow.”
  • “Plan my inspections for next Saturday around my existing appointments.”
  • "Leave a note on Jack Smith saying I called, we talked about the schools nearby Domain, and create a task to call him again next month"

Ask Agora helps reduce administrative effort, keeps your CRM up to date, and allows you to spend more time focusing on your clients and opportunities. It's like having a smart assistant built directly into Box and Dice, ready to help whenever you need it.

Available through Early Access, once enabled you can use it on your desktop, laptop and mobile. 

Your feedback on this Early Access feature is really important as we continue to improve it over time, so please let us know how you get on by using the thumbs up and thumbs down icons.

 

Buyer Interests: Find recent buyer activity around your next listing.

Built for: Agents
Early Access

Find buyer leads who have recently engaged with properties similar to the one you are preparing to sell.

The new Buyer Interests search screen brings buyer activity from across your database into one searchable view. Each result represents a buyer lead that has been added to a listing's buyer register, via interactions such as making an enquiry or attending an inspection. The same Contact or listing may appear more than once where there are multiple buyer lead records.

Previously, you could review a single contact's Listing Interests, or all the buyer leads associated with a single Sales Listing. The Buyer Interests search provides a third view, allowing you to review buyer lead activity across multiple Contacts and listings at once.

Powerful filters help you narrow the results by factors such as location, activity date, buyer status and property details. You can also draw an area directly on the map to find buyer leads connected to properties within that location.

For example, you could search for buyers who have been marked as 'In' on three-bedroom properties in Richmond within the last 60 days. This can help you identify people who may be interested in a similar property before your new listing is published online.

Buyer Interests search is launching through our Early Access page so we can gather feedback and continue shaping the experience. In this initial release, you can search and review buyer activity but bulk actions such as sending emails or SMS messages are not yet available directly from the screen. 
Early Access users can share feedback and request enhancements through UserVoice, helping shape what we build next.

 

Themes: Personalise Your Box and Dice Experience with Dark Mode

Built for: Everyone
Early Access

We've introduced Themes, allowing you to customise the appearance of Box and Dice to suit your preferences.

Choose Light for the classic Box and Dice experience, Dark for a low-light friendly interface, or System to automatically match your device's appearance settings. You can switch between themes at any time from the user menu, making it easy to work in the style that suits you best.

 

Things We've Improved

  • AML Checks: New Exempt Status. We've introduced a new Exempt status for AML Checks, providing AML Compliance Officers with greater flexibility when managing compliance requirements where an AML check is not required, such as when a property owner is deceased and AML obligations apply to their executor or legal representative instead. When an AML Check is marked as Exempt, Box and Dice will treat it the same as a Completed AML Check for compliance purposes, allowing the listing to progress through AML safeguards and compliance milestones.

 

Things We're Working On

  • Improvements to our Early Access features like the Ask Agora AI Assistant, and new features like AI-assisted Automations Builder.
  • Active Buyer enhancements, with system-calculated Buyer Strength ratings.
  • Rental Listing management in the Agent App for iOS and Android.
  • Custom File types and Compliance Safeguards to prevent portal loading when a listing does not have a required file attached.

Add your Feature Request to UserVoice

Did you know that you can raise Feature Requests directly to the Box and Dice team through User Voice? You can also vote and comment on requests other users have made if you also think they are a great idea. Access user voice here: https://mri.uservoice.com/forums/938634-box-dice