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Manage unsubscribe ACL settings

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Summary

Manage access to unsubscribe settings by configuring Access Control Levels (ACL). This ensures only authorised users can update managed unsubscribe configurations.


The manage unsubscribe ACL setting controls which user roles can update unsubscribe configuration settings within the CRM.

By default, access is granted to:

  • Franchise Admin
  • Admin

This ensures that only authorised users can manage unsubscribe preferences and related email settings.

To update the settings outlined in managed unsubscribe, users must belong to the assigned Access Control Level (ACL).

  • Go to Settings > General > Access > Settings > CRM > Emails > Manage Unsubscribe > Edit

  • Add or remove roles as required to control access

You can also restrict access further by assigning specific groups.


What's next?

Understand how unsubscribe actions are applied across contacts and office groups.