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Lead Capture for Rentals

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Summary

Learn how to configure Lead Capture settings for rental listings to streamline your enquiry tracking and reporting.

This article covers:

How it works

Lead capture allows you to track and process rental listing enquiries efficiently through the REA Leads API. You can enable or disable this feature depending on whether you manage rental enquiries within Box+Dice or through another property management system.

When you enable lead capture for rental listings, every enquiry processed through the REA leads API will trigger several actions automatically:

  • Counts towards Lead Capture statistics - Each rental enquiry is recorded on the lead capture dashboard, giving you visibility into enquiry volumes
  • Creates an enquiry activity event - The contact’s timeline is updated with the rental enquiry, ensuring a full history of interactions
  • Generates a web enquiry task (if configured) - If you have automatically create Lead Capture Enquiry tasks when a contact is ingested enabled in a task will be created for follow-up
  • Adds the contact as a Web Lead -The enquirer is linked to the rental listing they showed interest in, streamlining lead management
Note: These actions only occur if Lead Capture is enabled. Disabling it stops all the above, so enquiries must be managed manually or through another system.

Enable lead capture for rental listings

To enable the lead capture for rental listings:

  • Go to: Settings > Lead Capture > Office
  • Select the Office
  • Tick Enable processing of Rental listings through Lead Capture

  • Click Save

Disable lead capture for rental listings

To disable the lead capture for rental listings:

  • Go to: Settings > Lead Capture > Office
  • Select the Office
  • Untick Enable processing of Rental listings through Lead Capture
  • Click Save 

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