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  3. Lead Capture

Enable Lead Capture

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Summary

Learn how to enable Lead Capture for your Office, allowing you to process buyer and rental leads efficiently.

This article covers:

How it works

Lead Capture allows your Office to automatically collect and process buyer and rental leads. Once enabled, leads from your listings are captured and enriched with information such as buyer readiness and property preferences, helping your team prioritise follow-ups.

Note: Only users with Admin-level Box+Dice access can enable or manage this feature.

Activate Lead Capture

Important: Enabling Lead Capture may incur additional costs depending on your Box+Dice subscription.

To enable lead capture:

  • Go to: Settings > Automations > Lead Capture
  • Under Office Settings, click on your Office Name

A message will appear reminding you that there may be a cost to use the feature, depending on your Box+Dice subscription.

  • Click Activate to enable Lead Capture
Note: Contact Finance or your Account Manager if you need clarification on costs before activation.

Once activated, you will see the confirmation screen.

  • Click Activate 

After activation, you can also enable rental listing processing via the REA Leads API:

  • Tick Rental Listings to enable processing of rental listings through Lead Capture
  • Tick Auto-Responder to automatically send a thank-you email to each contact when a lead is captured
  • Select or customise the email message displayed to the contact

  • Click Save

Once saved, your changes are applied immediately, and the updated lead capture settings remain active for your office.

What’s next?

Configure realestate.com.au and domain.com.au to send enquiries to Box+Dice.

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