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Configure lead capture tasks

MRI Box and Dice MRI Box and Dice

Summary

Learn how to enable or disable lead capture tasks for individual consultants to streamline follow-up workflows.

This article covers:


Overview

Lead Capture can optionally create a task for the advertised agent each time an enquiry is received. By default, this feature is enabled for all consultants.


Enable lead capture tasks

To enable lead capture tasks:

  • Go to: Settings > Automations
  • Select Lead Capture
  • Under Personal Settings, click Tasks
  • Tick the checkbox to enable task creation

  • Click Save to apply your changes

Disable lead capture tasks

To disable lead capture tasks:

  • Go to: Settings > Automations
  • Select Lead Capture
  • Under Personal Settings, click Tasks
  • Untick the checkbox to disable automatic task creation

  • Click Save to confirm the change

Once saved, enabling tasks will create lead capture tasks for new enquiries, and disabling tasks will stop them from being created.