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Manage advertising copy syncing with your media vendor

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Summary

Learn how to configure your office settings in Box+Dice to control whether advertising copy is sent to or received from your media vendor by default.

This article covers:

How it works

Each office has a configurable default that determines whether new listings send or receive advertising copy from the media vendor.

  • Send advertising copy to media vendor - Box+Dice provides the advertising text to the media vendor
  • Receive advertising copy from media vendor - Box+Dice updates its listing with copy provided by the media vendor
Note: New offices default to Send advertising copy to media vendor, but this can be changed by authorised Box+Dice staff.

Configure the media vendor advertising copy setting

Note: Only Box+Dice staff can update this office‑level default.

To update media vendor setting:

  • Contact Box+Dice support
  • Ask support staff to sync default for advertosing copy

  • When a new Office is set up it should default to Send
Important: This setting affects all new listings created under the selected office.

How advertising copy behaves during sync

When the sync between Box+Dice and the media vendor occurs, the active setting determines where updates are applied.

If the default is set to “Send advertising copy to media vendor”
  • New listings default to sending copy outwards
  • The media vendor receives the advertising copy
  • Box+Dice does not update its advertising copy field during the sync

If the default is set to “Receive advertising copy from media vendor”
  • New listings default to receiving copy
  • The listing in Box+Dice updates with advertising copy provided by the media vendor

Note: When a listing is set to receive advertising copy from the media vendor, the copy is updated in Box+Dice during sync. Users can change this setting on a listing, and the change will persist each time the listing is opened.

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