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Send gross commission to RedHQ

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Summary

Learn how to enable gross commission syncing in Box+Dice so RedHQ receives commission amounts and percentages through the XML feed.

This article covers:


How it works

Gross commission syncing allows your office to send commission values from Box+Dice to RedHQ as part of the XML feed.

When the gross commission sync setting is turned on, Box+Dice automatically adds commission fields to the XML data sent during RedHQ portal pushes.

Data included:

  • Gross commission excluding GST
  • Gross commission percentage
Note: If the setting is disabled, these fields are omitted from the XML and RedHQ will not receive any commission information.

Enable gross commission syncing

You can turn on commission syncing from the office settings in Box+Dice.

Important: Commission data is shared only when the media vendor is set to RedHQ. If another vendor is selected, commission syncing may not apply.

To enable gross commission syncing:

  • Go to: Settings > General
  • Click Office
  • Select the office you want to update

  • Scroll to the Media vendor section, where RedHQ is selected as the media vendor
  • Toggle Sync gross commission information to media vendor on

  • Click Save to update your changes
Tip: If your agency has more than one office, repeat these steps for each office that needs to sync commission information.