Summary
Learn how to manage your listing statuses in Box+Dice so RedHQ shows the correct sale or conditional status online.
This article covers:
How it works
Sold listing behaviour in RedHQ is determined by data provided from your Box+Dice listing. RedHQ reads the unconditional contract date to decide whether the property should appear online as sold or remain current.
If a property is still progressing through the sale process, you can also choose to display it as under offer by enabling a specific listing flag. This helps ensure your online listings accurately reflect the status of each property throughout the sale lifecycle.
Configure actual unconditional date
RedHQ uses the Actual Unconditional Date field from Box+Dice to decide whether a listing should appear as sold.
To configure actual unconditional date:
- Go to: Sales > Listings
- Search and select the relevant listing
- Click Sale Details
- Scroll to the Conditions section
- Confirm the Actual Unconditional Date
- Check the date value:
- If the date is entered and not in the future, RedHQ will display the listing online as Sold
- If the date is blank or set in the future, RedHQ will display the listing online as Current
Display a listing as under offer
If the property is still progressing toward settlement and you want it to appear as Under offer, you can enable a specific display setting.
To display a listing under offer:
- Go to: Sales > Listings
- Search and select the relevant listing
- Click the pencil icon next to Sales Listing
- Scroll to the Load & Web fields
- Toggle the Listing Under Offer option to enable the status
- Click Save to push the update through to RedHQ
Articles in this section
- Integrate with Media Vendors
- Manage advertising copy syncing with your media vendor
- Remove Media Vendor campaign item
- Send gross commission to RedHQ
- Sync listings to BidTracker.com.au
- Troubleshoot CampaignTrack sync issues
- Understand campaign items sync
- Understand listing status and undisclosed prices in Media Vendor sync
- Understand media vendor synchronisation requirements and considerations
- Upload sold listings to RedHQ