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Cancel and delete email blasts

MRI Box and Dice MRI Box and Dice

Summary

Learn how to manage your email blasts by cancelling scheduled sends or deleting items from drafts or pending.

This article covers:


Cancel a scheduled blast

Scheduled Blasts appear in the Sent tab until they are automatically delivered. You can cancel the send at any time before the scheduled trigger.

To cancel a scheduled Blast:

  • Go to: Contacts
  • Tick the checkbox beside one or more contacts
  • Click Email Blast
  • Select New Blast to open the Blast editor

  • Click the Sent tab
  • Locate the scheduled Blast
  • Click the Cancel button

  • Click Yes to confirm the cancellation

Once cancelled, the Blast will not send.


Delete a blast

If the Blast has not been scheduled or sent, you can delete it from either the Drafts or Pending sections.

To delete a Blast:

  • In the Blast editor: Click the Drafts or Pending tab
  • Select the Blast you want to remove
  • Click More
  • Click the Delete

  • Click Yes to confirm the deletion
Important: Deleted Blasts cannot be recovered.