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Process a trust payment

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Summary

Learn how to make a payment from a trust account in Box & Dice, including cheque, EFT, and ABA payments.

This article covers:


Overview

Trust account payments are essential for managing financial transactions related to property sales, commissions, and refunds. Box+Dice allows users to process these payments using various methods—cheque, EFT, or ABA—ensuring compliance with trust accounting regulations. This feature supports both manual and automated workflows, helping offices maintain accurate records and streamline financial operations.


Process a trust payment

To make a payment from a trust account:

  • Go to either: Sales > Listing > Accounting tab or Accounting > Trust > Ledgers
  • Click on Add Trust Payment

The New Payment screen will appear. The Account and Ledger Name will automatically populate based on the ledger. The Date will also default to today’s date but this can be edited.

  • Select the Description from the dropdown menu
  • Select the Payment MethodShape

Payment methods

Cheque Payments

If you selected Cheque as your payment method:

  • Select the Contact of the person/entity the cheque is to be paid to
  • Enter the Cheque Number
  • Enter the Amount to be paid
  • Select the Staff Member who the payment is issued by from the dropdown menu

Credit Card Payments

If you selected Credit card as your payment method:

  • Select the Invoice Number (optional)
  • Select the Contact of the person/entity the cheque is to be paid to
  • Enter the Cheque Number

EFT Payments

Box+Dice allows you to process trust account payments via EFT either manually or in bulk using an ABA file.

If you selected EFT as your payment method:

  • Enter the Invoice (optional)
  • Select Exclude from ABA if you plan to process the payment manually or
  • Do not Tick “Exclude from ABA” if you want the payment included in the ABA file

ABA files allow you to process multiple EFT payments in bulk via your banking software.

  • Select the Account Type: General, Contact, or Other (Other expands for account details)

Note: EFT account details are validated against ABA file requirements when saving a new trust payment transaction.  

After selecting your payment method:

  • Enter the payments Description
  • Select the Transaction Date
  • Enter the Amount of the trust payment

Pay from deposit (funds held until release) is usually ticked by default, if unticked:

  • Tick Pay from deposit (funds held until release) if you are paying from the trust funds deposit

  • Click Save
Note: Use pending transactions to disburse funds for invoiceable items or to your Vendor automatically. For refunds or unexpected payments, use manual transactions.