Process trust payments

Summary

Learn how to create the required invoices for vendor charges, including commission, advertising, and expenses, before releasing trust funds.

This article covers:

• About releasing trust funds for a sale
• Commission invoices
• Advertising invoices
• General expense invoices
• Release trust funds
• Print an account summary

About releasing trust funds for a sale

Box+Dice no longer uses the term Account Sale. Instead, the platform uses accounting terminology that aligns with standard trust accounting practices.

Before trust funds can be released, you must create invoices for all amounts being withheld from the vendor. This includes:

• Commission
• Advertising
• General expenses

Once all required invoices have been created, you can release the trust funds and finalise any related trust payments.

Commission invoices

Commission withheld from the vendor must be invoiced before trust funds can be released.

• Go to: Listing > Sale Details > Commission

Complete the commission details as required. A prompt appears at the top of the page, allowing you to create a commission invoice.

• Click Create Invoice
• Complete all required fields
• Select whether to create a pending transaction

Commission invoices must be created before the related amount can be withheld from vendor funds during trust fund release.

Advertising invoices

Any advertising charges that will be deducted from vendor funds must also be invoiced.

• Go to: Listing > Campaigns

If campaign items have not yet been invoiced, a prompt appears at the top of the page, allowing you to create a new invoice.

• Click the invoice prompt.
• Complete the required details.
• Save the invoice.
• Allocate or remove campaign items as required.

General expense invoices

General expenses must be recorded as invoices before being deducted from vendor funds.

• Go to: Listing > Accounting > Invoices and Receipts > New Invoice
• Enter the invoice details
• Add an expense item
• Enter the description
• Enter the amount
• Save the invoice

Release trust funds

After all commission, advertising, and expense invoices have been created, you can release the trust funds for the listing.

• Go to: Listing > Accounting > Statement > Release Trust Money
• If pending transactions exist, process the payments from the release screen
• If there are no pending transactions, click Add
• Select Add Trust Payment to manually process the payment from the ledger

All vendor deductions should be invoiced before trust funds are released to ensure the trust account balances correctly.

Print an account summary

You can generate a PDF summary showing all trust transactions associated with the listing.

• Go to: Listing > Accounting > Statement > Save to PDF > Account Summary

The account summary provides a record of all trust accounting transactions for the listing.