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Perform a stakeholder payout

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Summary

Learn how to complete a stakeholder payout by verifying trust account funds, entering solicitor details, and processing the payment securely.

This article covers:


How it works

A stakeholder payout is initiated when the vendor’s solicitor instructs you to release the deposit held in trust, minus any entitlements (e.g., commissions or fees). This process ensures compliance with trust accounting and proper settlement handling.

Before initiating the payout, confirm the following:


Process a stakeholder payout

Once all conditions are met, 

  • Go to: Sales > Listings > Accounting > Statement
  • Click Stakeholder Payout

  • Pending Transaction will be generated, ready for processing

  • Click Process on the pending transaction
  • Review or edit the Stakeholder Details 

Vendor solicitor information is pre-filled by default.

  • Confirm the payment amount 

The system selects the full amount held in the ledger by default, less any outstanding invoices.

  • To pay the full amount held in the ledger, un-tick Withholding invoices
  • To pay a custom amount, change the Amount type from Withhold to Other

  • Click Process to complete the payout
Note: The remaining trust balance will reflect outstanding entitlements (equal to unpaid invoices). Excess funds will be included in the stakeholder payment.

What’s Next?

After the stakeholder payout is complete: