How can we help? How can we help?

Record a dishonoured cheque

MRI Box and Dice MRI Box and Dice

Summary

Learn how to record a dishonoured cheque and ensure your trust ledger reflects accurate financial records.

This article covers:


How it works

When a cheque is dishonoured by the bank, it’s important to record the reversal in Box+Dice to maintain accurate trust accounting records. Dishonouring a cheque reverses the original trust receipt and reflects the returned payment in the ledger. This ensures your records match your bank reconciliation and maintains compliance.

Once submitted, a new transaction labeled ‘Dishonoured Receipt’ will appear in the ledger with a negative amount equal to the original cheque. This transaction cannot be reversed, so accuracy is key.

Tip: Include both the original receipt and the dishonoured transaction in your reconciliation to cancel each other out.

Record a dishonoured cheque

Important: Dishonoured transactions cannot be undone. If you dishonour a cheque by mistake, you must re-receipt it manually.

To record a dishonoured cheque:

  • Go to: Accounting > Trust > Ledgers or Listing screen > Accounting > Trust
  • Select the ledger into which the cheque was receipted
  • In the Ledger details, Click the side arrow beside the Reference number to expand the transactions

  • Click Dishonour
  • Select the Dishonour date, which should match the bank’s reverse/dishonour date

  • Click Dishonour

A new transaction will appear on the ledger with the description Dishonoured Receipt, displaying a negative value equal to the initial receipt amount

Shape

Note: If you experience issues dishonouring a transaction over an End of Month (EOM) period, please contact CS.BoxDice@mrisoftware.com for assistance.