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Manage blast email

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Summary

Learn how Blast templates are structured in Box+Dice and how system permissions determine who can send or approve large Blast email distributions.

This article covers:

About blast templates

Blast templates control the design and branding of your email campaigns. Box+Dice includes a default template that automatically uses your company logo and brand colours. Theme Settings allow basic styling changes, but large changes should be made carefully.

Important: Please exercise caution when making changes in the Theme Settings. If Support needs to fix or revert any modifications, additional charges may apply.

Custom templates can be designed by Box+Dice if you have specific branding requirements. Contact Support or your Account Manager for more information and a quote.

Email sending limits

Box+Dice includes built‑in safeguards to prevent accidental large‑scale Blast sends. Within Email Settings, administrators can define how many contacts each user is allowed to send a Blast to. These limits help manage send volume, protect email reputation, and ensure compliance with office policies.

If a user attempts to send a Blast to more recipients than their allowed limit, the system automatically places the Blast into a Pending state instead of sending it immediately.

There are two separate controls related to sending emails in Box+Dice:

  • Bulk Contact Email Limit - Controls how many recipients a user can send a standard bulk email to before restrictions apply
  • Blast Campaign Approval Limit - Controls the upper threshold for Blast emails. If a Blast exceeds this limit, it must be approved by a user with the appropriate Access Control privilege before it can be sent

Both settings work together to reduce the risk of unintended large‑scale email sends.

To control how many contacts a user can email in a Blast:

  • Go to: Settings > CRM > Email Settings
  • Locate Bulk Contact Email Limit
  • Set a maximum recipient limit per user role

  • Click Save

Configure access control for blasts approval

Blast campaign approval is restricted according to your Access Control Levels roles permitted to authorise pending Blast campaigns can be viewed and adjusted in Access Control Levels. Only roles granted this privilege can approve a large Blast email.

To configure approved roles:

  • Go to: Settings > General > Access
  • Select Email Blasts
  • Select the Privileges
  • Click the + add icon
  • Select the Role(s) permitted to approve Blast campaigns

  • Click Save

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