Summary

Learn how to create and apply task templates to listings to streamline compliance, advertising, and appraisal workflows. Easily assign repeatable tasks and track progress with colour-coded templates.

This article covers:


Overview

Listing Task Templates allow agents and administrators to standardise workflows for appraisals and listings. You can now create, colour-code, and apply task templates directly to a listing—making it easier to manage compliance and marketing tasks.

Task templates are available for Contacts, and you can create them for listings as well.


Create a listing task template

Set up reusable templates for listing-related tasks to save time and maintain consistency.

To create a listing task template:

  • Go to: Settings > CRM > Task Templates
  • Click +Add

In the Add task template modal

  • Select Template Type (note that personal templates will only be accessible by you)
  • Select Related To Sales Listing
  • Enter a Template Name (e.g., Listing Compliance Tasks)
  • Click Continue

An Edit task template modal will display. 

  • Select a Template Colour to help visually identify it later
  • Click +Add
  • Add each task item (e.g., Sign up solicitor, Submit paperwork, Put up signboard)
  • Optionally assign each task to a role, or
  • Optionally select the specific Consultant to receive the Task from the drop down, or
  • Optionally leave the Consultant un-selected so it can be assigned when applying the task template
  • Enter the number of Days, Weeks, Months or Years after the commencement date that you want the Task to fall due (note that this can be a negative value)
  • Select the relevant Task Type
  • Select a Library Template if applicable
  • Enter a Description
  • Click Save
Note: Tasks created from a template are automatically colour-coded and tagged with a template label, making it easy to identify which template each task belongs to.

Apply a task template to a listing

Attach an existing task template to a listing so tasks are automatically created and assigned.

To apply a task template to a listing:

  • Go to: Sales > Listings
  • Select the Listing record
  • In the Sales Listing tab
  • Scroll to TASKS
  • Click Apply Task Template
  • Search for and select the desired template (e.g., Listing Compliance Tasks)
  • Select the Consultant who will receive any tasks not already assigned to a specific consultant or role in the template

  • Enter the Commencement Date (optional as the date will auto-populate)

Tasks will be scheduled forward from this date.

  • Click Apply

All individual tasks from that template will be added to the listing automatically.

Note: Each task appears in the listing’s task list. As a Sales Admin or Agent, you can mark tasks complete directly from this view.

What's next?

Create a task template and Apply a task template to a contact to streamline your contact workflows in the same way.