We send a standard REA-format XML file, we do not alter, change or amend the XML file.
If your third party provider cannot receive a standard REA XML file then we are unable to assist you.
If they do, they will need to supply us with their FTP details (including username and password) and we can set the feed up for you.
Q1: Will the process of receiving/uploading the listing on the website be automatic? Or will someone have to manually load the file from the FTP folder?
A1: Our system will deliver the property feeds to the destination FTP folder automatically.
After that it is up to your developers as to how the XML file is handled. They may set up an automatic process or do it manually, but that's up to them.
Q2: Will there be a naming convention for the files uploaded to the folder through FTP?
A2: The file name will be generated as it is created.
The format is: REA_#{Time.now.strftime('%Y-%m-%d-%H_%M_%S')}.xml
example: REA_2015-09-10-12_02_20.xml
Q3: What should happen if XML file of an existing property is uploaded to the folder by Box+Dice?
A3: The file sent through will include all listing data, not just updates or changes, so it can replace all existing data for the listing. The listing will be identified by the uniqueID field.
Q4: Should already-imported XML files be deleted from the system, or be moved to another folder?
A4: This is entirely up to you. We keep a log of the outgoing XML feeds.
Q5: In what interval should the script check the folder for new xml files ?
A5: Again this is entirely up to you. The uploads are triggered by the client, not by the Box+Dice system, so you would be best to liaise with them as to how often this should be done.
Q6: We need to determine the listing status from the xml file (property for rent, sale, sold, etc) so we can publish the property in the right section/page of the website. What attribute/tag can be used to retrieve this info and what are the possible parameters?
A6: All details of the spec can be found here:https://partner.realestate.com.au/documentation/api/listings/elements/
The tags for this would be: business status / commercial status / land status / rental status / residential status / rural status
Q7. Does Box+Dice support SFTP.
A7. Yes, we do support SFTP.
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SFTP username and password combination only on port 22
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Password can only contain 20 characters max
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Q8. What folder and port do we upload through
A8. Box + Dice can only accept uploads to the root folder through port 21
Q9. Can any external website accept .xml files?
A9. Not all websites accept .xml files. You will need to check your support articles for your website to verify if it can accept .xml files (and in type FTP).
Q10. What set up is required?
A10.
- Which software / FTP tool do you use to upload your listings? Ruby net/ftp
library:DevDocs
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Which Protocol / Port are you currently using? ftp/21 and ftp/22
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Is it FTP or SFTP? we support both SFTP and FTP
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What encryption do you use? FTP/TLS
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IP to white list: 13.54.235.25
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