Summary
Learn how listing upgrade levels work when sending listings to portals from Box+Dice.
This article covers:
About portal upgrade levels
When you upload a listing to a property portal from Box+Dice, the system sends the property details, listing information, and agent details to the portal.
However, Box+Dice does not send or control the upgrade level of the listing.
If the portal supports different upgrade levels (for example featured or premium listings), the upgrade level is determined by your account settings with that portal, not by Box+Dice.
Change the upgrade level for a listing
If you want a listing to use a different upgrade level:
- Log in to the portal account, or
- Contact your portal account manager or support team.
They can update the upgrade level for that specific listing.
Note: Upgrade levels cannot be changed from within Box+Dice.
Articles in this section
- Add a property video to a listing
- Bulk upload listings to portals
- Disable portal uploads
- Manage listing transfers from another agency
- Republish or sell a withdrawn Domain listing
- Resolve imported listings assigned to the wrong office
- Resolve inspection times not showing on web portals
- Resolve listings that fail to upload
- Set up Portal loading
- Troubleshoot Web portal listing upload issues