Summary
Learn how the Box+Dice Enterprise Importer receives and processes REA XML feeds from third-party systems.
This article covers:
- Overview
- Send an REA XML Feed via FTP
- Required identifiers and import behaviour
- Consultant matching
- Add images to the listing feed
Overview
The Enterprise Importer allows third-party systems to send property listing data to Box+Dice using the REA XML format.
These XML feeds are processed by the importer and listing data is added to the Box+Dice agent database. If the agency uses a GRAB website, the imported listings may also appear on the website.
To ensure listings import correctly, the XML file must follow REA XML standards and include the required identifiers used by Box+Dice to match listings with the correct office and consultant.
Send an REA XML Feed via FTP
To submit listing data, upload your REA-compliant XML file to the Box+Dice FTP server.
FTP details
- Server: ftp.boxdice.com.au
- Username: ftp_username
- Password: ftp_password
- Upload folder: /upload
- Mode: Passive
To upload XML file:
- Generate your listing feed in REA XML format
- Connect to the Box+Dice FTP server
- Log in using your FTP credentials
- Upload the XML file to the /upload folder
The file will be processed shortly after it is uploaded.
Required identifiers and import behaviour
To ensure listings import correctly, include the following identifiers in your XML feed.
Office identifier
REAXML Tags
If the client database has more than one Office, ensure you include the B+D tag:
ABC123Box+Dice Support will provide this ID if you do not request us to use one you prefer instead.
If this tag is omitted the import may fail, or load the listing to the wrong office.
The property address is used in conjunction with this, or a fallback if not provided.
You may also include a unique listing identifier:
xyz_123456This tag will allow the specific listing to be targeted and updated, even if the address is changed.
Consultant matching
When the XML file is processed, Box+Dice attempts to match the listing to an existing consultant using:
- Consultant name
- Mobile number
- Email address
If a match is found, the listing will be imported to the correct consultant and office.
A notification email will be sent to Consultant #1 listed in the XML if:
- the XML file is invalid, or
- the import fail
Add images to the listing feed
Images can be included in two ways.
Option 1: Reference images via URL
Images can be referenced directly in the XML file using a public image URL.
Option 2: Upload images with a ZIP file
Images can also be uploaded alongside the XML file as a ZIP archive.
Example structure:
my_xml_file_name.zip should contain:
- my_xml_file_name.xml
- main_photo.jpg
- second_photo.jpg
- floor_plan.gif
Articles in this section
- Add a property video to a listing
- Bulk upload listings to portals
- Disable portal uploads
- Manage listing transfers from another agency
- Republish or sell a withdrawn Domain listing
- Resolve imported listings assigned to the wrong office
- Resolve inspection times not showing on web portals
- Resolve listings that fail to upload
- Set up Portal loading
- Troubleshoot Web portal listing upload issues