Summary
Learn how to manage Bulk SMS access by configuring roles and groups in Access Control Levels.
This article covers:
Overview
Access to bulk SMS can be restricted through access control levels. This ensures only authorised roles or groups can send messages in bulk.
Restrict bulk SMS access
To restrict bulk SMS access:
- Go to: Settings > General > Access
- Click Global Permissions to view and manage permissions
- Click Bulk SMS all contacts
- Hover over the role and click the X to delete it
This removes the role’s ability to send Bulk SMS.
Note: There is no way to restrict a user from sending an SMS to a single contact. Restrictions apply only to bulk SMS.
Add or configure access
If you want to grant access instead, you can add roles or groups to allow specific users to send bulk SMS.
To add or configure roles:
- Click the + button to add roles or groups with the appropriate privileges
- Select the role or group you want to grant access to
Use the same steps to set different levels of access for roles and groups.
Articles in this section
- Add a brochure link to automated SMS messages
- Configure SMS Sender Name or Sender ID for Check-In SMS
- Edit or cancel a scheduled SMS or Email
- Manage access control levels for bulk SMS access
- Manage SMS credit notifications
- Manage SMS credits
- Schedule an SMS or Email
- Send an Email or SMS to contacts from the buyer register
- Send SMS to an individual contact
- Send SMS to multiple contacts